Return Policy
At [Your Store Name], we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a flexible return policy.
Eligibility for Returns
- Items must be returned within [time frame, e.g., 30 days] of delivery
- Items must be in their original condition with all tags, packaging, and accessories included
- Items must not have been worn, used, or altered
Return Process
- Contact us at [contact email or phone number] to initiate the return process
- Provide your order number, reason for return, and whether you’d like a refund or exchange
- We’ll send a return shipping label and instructions
- Ship the item back to us within [time frame, e.g., 7 days]
Refunds
- Refunds will be issued in the original payment method
- Refunds will be processed within [time frame, e.g., 5-7 business days] of receiving the returned item
- Refunds will include the full amount paid for the item, minus any shipping costs
Exchanges
- Exchanges are only available for the same item in a different size or color
- Exchanges will be shipped within [time frame, e.g., 5-7 business days] of receiving the returned item
Exceptions
- Final sale items are not eligible for returns or exchanges
- Items damaged or altered by the customer are not eligible for returns or exchanges
Warranty
- We offer a [time frame, e.g., 1-year] warranty on all products
- Warranty claims must be made within [time frame, e.g., 30 days] of discovering the issue
Contact Us
If you have any questions or concerns about our return policy, please contact us at:
[Your Store Name]
[Your Email Address]
[Your Phone Number]
Effective Date
This return policy is effective as of [Effective Date] and was last updated on [Last Updated Date].
By making a purchase on our website, you acknowledge that you’ve read and agree to our return policy.
Please note that this is just a sample and you should adjust it according to your specific needs and local regulations. It’s also a good idea to consult with a legal professional to ensure your return policy is compliant with relevant laws and regulations.